Privacy Policy

Effective Date: May 15, 2026

Vivanta Naturals Private Limited (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of https://vivantanaturals.com/ (the "Site").

By using our Site and purchasing our products, you consent to the data practices described in this policy.

1. Information We Collect

To provide a seamless shopping experience for our natural health products, we collect information that identifies you or can be used to identify you (“Personal Information”).

A. Information You Give Us

  • Account Registration: When you create an account, we collect your name, email address, and password.
  • Order Information: To fulfill orders for products like our Moringa Powder, Tiny Tummy’s range, or Diabetes Care Combos, we collect your shipping address, billing address, and phone number.
  • Communication: If you contact our support team, we collect the content of those communications and associated metadata.

B. Information Collected Automatically

  • Usage Data: We track how you interact with our Site, such as pages visited and products viewed.
  • Technical Data: Includes your IP address, browser type, time zone settings, and operating system.

C. Payment Information

All financial transactions are handled through secure, third-party payment gateways. We do not store your credit/debit card numbers or CVV on our servers.

2. How We Use Your Information

We use the collected data to improve your wellness journey with Vivanta Naturals:

  • Order Fulfillment: Processing transactions, shipping logistics, and handling returns/replacements.
  • Customer Support: Responding to inquiries regarding our health mixes.
  • Personalization: Recommending specific products like our Baby Health Combo or Immunity Combo.
  • Safety and Security: Detecting and preventing fraud or unauthorized access.

3. Cookies and Tracking Technologies

Our Site uses cookies to distinguish you from other users. You can manage these in your browser settings:

  • Essential Cookies: Necessary for core site functions like the shopping cart.
  • Analytical Cookies: Help us understand popular sections and improve the user interface.
  • Marketing Cookies: Used to deliver relevant advertisements based on your browsing history.

4. Data Sharing and Disclosure

We do not sell or trade your Personal Information. Sharing is limited to:

  • Service Providers: Logistics partners and cloud hosting providers under strict confidentiality.
  • Compliance with Law: Disclosure if required by legal obligations to protect the rights of Vivanta Naturals Private Limited.

5. Data Security

We implement industry-standard security measures, including Secure Socket Layer (SSL) technology, to ensure that sensitive information is encrypted during transmission. Access to data is restricted to authorized personnel only.

6. Your Data Rights

You have the right to access, correct, or request the deletion of your personal data. You may also withdraw your consent for marketing communications at any time.

7. Contact Information

Claim Submission & Support: sales@vivantanaturals.com

Corporate Office:
D.No 5/76, RVK Complex, Pillaiyar Street, Trichy Main Road ,Nallur, Gangavally, Viragnur, Salem – 636116.

Customer Support: +91 63856 75620 | Web: vivantanaturals.com

8. Changes to this Policy

Vivanta Naturals Private Limited reserves the right to update this policy at any time. Changes will be updated on this page with a new "Effective Date."